Dr. Kaplan is pretty amazing -- listens to me, figures out the issues quickly, lays out the options, and helps me take the next steps.
Dr. Kaplan listens to questions and explains answers clearly.
Dr. Kaplan listens and explains well.
all ok
Very pleasant and professional despite a heavy workload.
Dr. Kaplan is very good at listening and makes sure the patient’s needs are met.
Thank you!
Dr. Kaplan is the best.
Dr. Kaplan is one of the best doctors that anyone could ever have to take care of them. He is very courteous, attentive and a knowledgeable in his field as a medical practitioner. ⚕�😎�
Dr. Kaplan is a doctor that everyone would love to have as their doctor.
An undiagnosed condition is frustrating. Staff and dr. Could be more empathetic
Thankful.
It was a quick visit but I didn't feel rushed, it was just a very efficient trip. All of my concerns were addressed quickly and in an easy-to-understand manner.
For example, when I am told that I have arthritis. Please tell me how this was determined, is it beacuase I am old
Very professional and great listener.
Answered all my questions thoroughly and thoughtfully.
I like Doctor Kaplan very much. I feel comfortable with him.
Lab staff took blood without any issues
Trustworthy
Dr Kaplan listens and doesn't rush
Dr. Kaplan is very knowledgeable, considerate, and he answers all of your questions in a concise manner.
I am very pleased over all
He was on time and well informed about my histiry
I said all in previous comments, but the staff was superb as always.
I was pretty amazed when Dr. Kaplan noticed small things (like a change in my pulse in my wrist when I moved my arm) that informed his diagnosis
Dr Kaplan explained weight loss options carefully
Everything was great with me.
Excellent
Excellent Doctor, timely, listens and treats you like a person.
I never feel rushed with Doctor Kaplan and always feel as though he listened to me. And is offering me the best healthcare possible.
I like him and trust him, he seems to be on the ball :)
Excellent care provided. Good listener. Good communicator.
Kind, patient and nice
Doctor Kaplan listens.
Excellent experience; Dr. Kaplan is very adept at looking at all sides of complex questions.
Dr. Kaplan is thorough and knowledgeable
Everything was excellent; he explained all sides of many rather complex questions.
I just love Doctor Kaplan. I am 67 years old and he is by far the best PCP I’ve ever had.
Dr. Kaplan was very patient. He listened. His plan was exactly what I was expecting and wanting. I did not have to wait to be seen. All was good.
Despite my fear and mistrust of everything medical, Dr. Kaplan, Eve, and the rest of your staff in Ann Arbor comfort me and make a horribly fearful situation tolerable. Thank you for being there.
He gave me prompt referral to a lab that could help me understand the condition
Sometimes it is good to put not applicable in your questioners.
Referred to dermatologist
Dr kaplan always very professional and makes you feel you are in good hands
A very tight run ship!!!
Very cordial and listened intently
I drive 30 minutes despite many closer IHA providers. Dr. Kaplan is that good and the right fit for me and my neurodivergence. His team is always exceptional as well.
I never felt rushed and knew I was listened to.
My visit with my doctor is always great he’s very kind and patient he provides me great assurance and proper care. I cannot ask for better treatment. My doctor is the best.
I appreciate the second BP reading.
My provider was very informative in answering my questions, and I was very satisfied with my visit
After my initial appointment with Dr. Kaplan, I would say that he is easy to talk to and seems to listen more than I am used to with a Primary Care Physician. I tend to usually feel rushed when the doctor comes in significantly later after the medical assistant is finished, but Dr. Kaplan was on-time, arriving almost immediately after the medical assistant was finished and didn't make me feel rushed at all. He also let me know that I can reach out to him through the patient portal if I have any questions or concerns afterward. I feel like my time was respected and my concerns were worth mentioning.
I look forward to working with Dr. Kaplan as my Primary Care Physician.
This is the second time I've seen Dr. Kaplan. The first time I saw him, at the very beginning of Covid, he literally saved my life. He may have done so during this visit a well. He actually listens, does not judge, and makes excellent, easy to understand, suggestions. He's truly remarkable.
Stress free experience.
Amazing
Very professional and courtesy.
I am a caregiver for some mentally disabled patients and Kaplan is patient and supportive
Great care, fast response with my concerns
Dr. Kaplan listened intently as I explained the rather stressful last week of my life. He did a full work-up and ran through the most likely cause for my physiological issues. He was gracious enough to order a litany of blood tests to rule out chronic diseases, metabolic deficiencies, and other hidden issues. He put me at ease and I am very grateful for his time.
As stated, pleasantly surprised with the experience of seeing a new/unfamiliar provider . Felt listened to, and all needs/concerns met. Thank you !
None. It was exactly what I needed to ease my health concerns, especially as it relates to stress and anxiety.
Thank you. R
Doctor Kaplan always listens intently and takes care of all my needs and I feel very valued as a patient.
Greatly appreciated
Loved everything being ready to go when I arrived. (It was early in the day)
The visit was brief. Went quickly through the standard questionnaire and then concluded quickly. Only asked about the things I was doing wrong but didn’t ask about the positive health habits (exercising, etc.). Seeking new primary care physician but there was no personal connection outside the standard procedure. Very little personal connection.
Consistently easy to work with and very accessible.
Always willing to listen and assist in finding infromation on your issues. Plus he is on top of your issues with answers before you ask
I talked about the nurse or PA I see before my vists with doctor Kaplan I forgot her name but she is young blonde female if that dwindles the search down for you guys of who I am referring to. Even when I come in at my lowest she always manages to make me laugh for smile at some point in my care with her. She listens to what I am coming in for extremely well and I feel she is very knowledgeable of her field. Between her and Dr. kaplan I am in very good hands at every appointment.
He was great.
Very friendly staff
Dr. Kaplan and staff are excellent
Thank you! Happy Holidays to you and yours.
DR. Kaplan listens
would recomend IHA & Dr. Kaplan
Dr. Kaplan is awesome
I feel that I am a human and my issue matters.
Great!
I've been greatly pleased with Dr. Kaplan since the first visit with him.
Very happy with my doctor
Dr. Kaplan is responsive and collaborative in administering care.
Again, Dr. Kaplan pays attention to every part of my health and he finds solutions to my health issues.
I am. Pt always an easy patient and the doctor has remained committed to my care
I have and continue to recommend Dr Kaplan to my family and friends
All of your staff were positive, courteous and efficient
Felt fortunate to be able to get an appointment so quickly
I am returning to this doctor and have recommended him to another person.
I trust all the healthcare workers I'm able to see my PCP also they have an Urgent Care blood draw convenience store and so on and so on
My PCP Dr. Kaplan goes above and beyond. I am a cancer patient, and the U continues to drop the ball. Though Dr. Kaplan is not an oncologist, he referred me to the appropriate clinics, listened to my concerns, treated an infection U of M missed, and treats me as a normal person, not a cancer patient.
Very knowledgeable.
All was great the assistant Eve was great as well as Dr Kaplan!
I was satisfied with my visit.
He took time to listen to my concerns.
very good,
Always great
I trust his judgment and his perception.
Very pleased with Dr. Kaplan.
Dr. Kaplan I would recommend his service to others he really does listen to what the patients say and how they feel and gets back to us phone email as soon as possible which is awesome and always have a pleasant attitude he loves his job and takes it seriously. Awesome Dr.
Very good.
Just good guy
it's so refreshing to find a doctor that actually listens
Dr Kaplan seems to listen well and answers questions willingly
All the staff is very pleasant
Will continue to see Dr. Kaplan
Dr. Kaplan is very patient, thorough, attentive and laid-back.
Like going to IHA
I feel heard and respected by B Kaplan
The injection in my hip of steroid worked immediately and eliminated pain---now into second day!!
Dr. Kaplan always listens to me, I feel more like a partner than simply a patient.
Dr. Kaplan is always caring and takes time yo really listen
I really appreciate Doctor Kaplan and his genuine concern for my welfare. The staff is very efficient and professional.
I got the impression Thats all you get for a wellness chech. I am searching dor a change in dr.
Nothing but positive vibes and respect.
Met my expectations
My Doctor and his assistant are very caring people that do their job well! The intake ladies are very polite and helpful.
I’m grateful that Dr Kaplan remembers me and connects our conversations
Dr. Kaplan has my trust.
Gave good advice
A very good experience
Very prompt and helpful
Dr Kaplan is excellent and will be exceptional as he gains moré experience. No one gets a ten in my ratings, everybody can grow. I’m extremely pleased with his appointments.
Exceptional service by whole staff. I’ve made an appointment for my wife to switch her primary care to this office based on this and the urgent care visits I’ve had.
I like Dr. Kaplan. He listens and is honest when he's not sure.
His assistant is a great help each time I’m there.
I really like Dr Kaplan
This provider knows me after several years and continues to be caring and orofessionak
Pleasant as always. No problems.
Dr Kaplan has been able to see me within a reasonable number of days, which really appreciate. Because of this and because I feel he listens to me, i have decided to switch to him as my primary care physician.
Life is 😊�
Answered all my questions, gave thoughtful feedback, responded quickly through Portal
My decision was not clear before seeing Dr. Kaplan my wife and I engaged in a very useful talk and were very pleased with the outcome.
I feel that I am being treated like a person by the nurse who maybe helping Dr Kaplan, plus Dr Kaplan goes the extra mile listening and working with you to find different treatments answers
He deserves a raise. He’s amazing
Responds quickly to questions in chart
Dr. Kaplan recommended an adjustment to my BP meds which made a significant improvement in lower readings.
He never seems like he is in a hurry to leave
as always, I felt that he paid attention to my concerns and addressed them to meet those concerns.
Dr. Kaplan listens to you and asks lots of questions to get the best idea of what is happening with you.
He is looking out for you best interest!
Doctor Kaplan is always professional and a joy to have asked my primary care doctor.
Dr. Kaplan was courteous, listened to my history, and made a prescription recommendation until I can meet with the ENT group. He also submitted my referral to the ENT group for me.
Dr. Kaplan was sweet and kind.
Very happy with my provider.
that was it im most hsppy with the service
He has been my primary for a while now. I’m very satisfied with his level of caring and sometimes going that extra mile in certain situations that helped benefit me.
Dr. Ben Kaplan is a fine young physician. It took him 30 seconds to diagnose my problem.
good care
Excellent and thorough
friendly , efficient , helpful staff
I received answers to two health problems
Very good experience as usual
Great visit as usual
Very attentive and interested in my healyh care.
Friendly,supportive,professional
Keep up the great work!
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I feel well cared for when I am in this office.
Very human
A.o.k..
